Legal · Platform Rules · Player Agreement

Terms and Conditions – 399 BDT Platform Rules Explained

These terms govern your use of 399 BDT. They cover account registration, deposits, withdrawals, bonuses, game rules, and your responsibilities as a player. Please read them before you start playing — they're written to be clear, not to confuse you.

Last Updated: 1 January 2025
Plain Language Terms

399 BDT writes its terms in plain English so you actually understand what you're agreeing to. No legal jargon designed to hide things.

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What These Terms Cover on 399 BDT

Six areas every player on 399 BDT should understand before depositing or playing. The full details are in the sections below.

Account Eligibility

You must be 18 or older to register on 399 BDT. One account per person — duplicate accounts are not permitted and will be closed. Identity verification is required before your first withdrawal is processed.

Deposits and Withdrawals

Minimum deposit on 399 BDT is ৳399. Withdrawals are processed to the same payment method used for the deposit. Processing time is typically 60 seconds for mobile banking. Withdrawal requests require a verified account.

Bonus Terms

All bonuses on 399 BDT come with wagering requirements that must be met before the bonus balance can be withdrawn. Bonus terms are shown clearly at the time of the offer — read them before accepting any promotion.

Fair Play Rules

399 BDT uses certified RNG systems for all games. Any attempt to exploit software bugs, use automated betting tools, or collude with other players will result in account suspension and forfeiture of funds.

Responsible Gaming

399 BDT provides deposit limits, session reminders, and self-exclusion tools. Using these tools is your right as a player. If you need to self-exclude, the lock takes effect immediately and cannot be reversed during the chosen period.

Account Closure and Disputes

399 BDT reserves the right to close accounts that violate these terms. Disputes must be raised within 30 days of the event in question. The 399 BDT support team handles all disputes — contact us before escalating.

Important: By registering an account or using any part of the 399 BDT platform, you confirm that you have read, understood, and agreed to these Terms and Conditions in full. If you do not agree, please do not use the platform.
01

Acceptance of Terms

These Terms and Conditions ("Terms") form a legally binding agreement between you ("the Player") and 399 BDT ("the Platform", "we", "us"). By accessing or using any part of the 399 BDT website, mobile application, or any service offered through the platform, you confirm that you have read these Terms, that you understand them, and that you agree to be bound by them.

If you are using 399 BDT on behalf of another person or entity, you confirm that you have the authority to bind that person or entity to these Terms. These Terms apply to all users of 399 BDT regardless of how they access the platform.

Note: Continued use of 399 BDT after any update to these Terms constitutes acceptance of the revised Terms. We recommend checking this page periodically.
02

Eligibility

To register and use 399 BDT, you must meet all of the following eligibility requirements:

  • You must be at least 18 years of age at the time of registration.
  • You must be accessing the platform from a jurisdiction where online gaming is not prohibited by local law.
  • You must not be a current employee, contractor, or immediate family member of a 399 BDT employee.
  • You must not have been previously excluded or banned from 399 BDT for any reason.
  • You must be registering as an individual, not on behalf of a business or syndicate for the purpose of arbitrage or professional exploitation.

399 BDT reserves the right to request proof of age at any time. If a player is found to be under 18, their account will be closed immediately, all winnings will be forfeited, and any deposited funds will be returned to the original payment method after verification.

Age Restriction: 399 BDT is strictly an 18+ platform. Underage gambling is illegal and harmful. We take age verification seriously and act on any report of underage access immediately.
03

Account Registration

Each player is permitted to hold one account only on 399 BDT. Creating multiple accounts — whether under the same name, different names, or using different payment methods — is a violation of these Terms and will result in all associated accounts being closed and balances forfeited.

When registering, you must provide accurate and complete information. This includes your full name, date of birth, contact number, and a valid email address. You are responsible for keeping your account information up to date. If your contact details change, update them in your account settings promptly.

You are solely responsible for maintaining the confidentiality of your account password. 399 BDT will never ask for your password via email, live chat, or any other channel. If you suspect your account has been accessed without your permission, contact support immediately and change your password.

  • One account per player — no exceptions.
  • Accurate registration details are required at all times.
  • Identity verification (KYC) is required before your first withdrawal.
  • Account sharing is not permitted — your account is for your personal use only.
  • Two-factor authentication is available and strongly recommended.
04

Deposits

399 BDT accepts deposits via bKash, Nagad, Rocket, and local bank transfer. The minimum deposit amount is ৳399. There is no maximum deposit limit for standard accounts, though higher deposit amounts may trigger additional verification steps.

Deposits are credited to your 399 BDT account balance in real time for mobile banking methods. Bank transfer deposits may take slightly longer depending on your bank's processing times. If a deposit does not appear in your account within 30 minutes, contact the support team with your transaction reference number.

  • Minimum deposit: ৳399.
  • Accepted methods: bKash, Nagad, Rocket, bank transfer.
  • Deposits must be made from a payment method registered in your own name.
  • Third-party deposits — where someone else funds your account — are not permitted.
  • 399 BDT does not charge deposit fees, though your payment provider may apply their own charges.
Fast Deposits: bKash, Nagad, and Rocket deposits on 399 BDT confirm in under 30 seconds under normal conditions. Your balance is available to play immediately after confirmation.
05

Withdrawals

Withdrawals on 399 BDT are processed to the same payment method used for your most recent deposit. This is a security measure to prevent fraud and protect your funds. If your original payment method is no longer available, contact support before requesting a withdrawal.

The minimum withdrawal amount is ৳500. Withdrawals are typically processed within 60 seconds for mobile banking methods once approved. Approval requires a verified account — players who have not completed identity verification will not be able to withdraw.

  • Minimum withdrawal: ৳500.
  • Withdrawals go to the same method used for deposit.
  • Identity verification must be completed before the first withdrawal.
  • Withdrawals of bonus winnings are subject to wagering requirements being met first.
  • 399 BDT reserves the right to request additional documentation for large withdrawals.
  • Withdrawals requested outside of normal processing hours may take slightly longer.
Verification Tip: Complete your identity verification as soon as you register on 399 BDT — don't wait until you want to withdraw. It takes a few minutes and means your first withdrawal processes without any delay.
06

Bonuses and Promotions

399 BDT offers bonuses and promotions to both new and existing players. All bonuses are subject to specific terms that are displayed at the time the offer is presented. By accepting a bonus, you agree to the terms attached to that specific promotion.

Wagering requirements apply to all bonuses unless explicitly stated otherwise. The wagering requirement specifies how many times the bonus amount must be wagered before it can be withdrawn. For example, a ৳500 bonus with a 10x wagering requirement means you must place ৳5,000 in total bets before the bonus balance becomes withdrawable.

  • Bonuses cannot be transferred between accounts.
  • Only one welcome bonus per player — duplicate accounts attempting to claim multiple welcome bonuses will be closed.
  • 399 BDT reserves the right to withdraw a bonus offer at any time before it is claimed.
  • Bonus funds are used before real money funds when placing bets, unless stated otherwise.
  • Bonuses obtained through fraudulent means will be voided and the account may be suspended.
  • Wagering requirements must be met within the validity period stated in the bonus terms.
Read Before Accepting: Always check the wagering requirements and validity period before accepting a bonus on 399 BDT. If you are unsure about any bonus terms, contact support before claiming.
07

Game Rules and Fair Play

All games on 399 BDT — including Kalaka Bingo, Mega Fishing, Monster Plinko, Boxing betting, and the Lottery — operate under their own specific game rules. These rules are available in the Game Information section. By playing any game on 399 BDT, you confirm that you have read and understood the rules for that game.

399 BDT uses certified random number generator (RNG) technology for all applicable games. Game outcomes are determined by the RNG at the moment of play and cannot be influenced by the platform, the player, or any third party. Return-to-player (RTP) percentages are published for all games.

The following actions are strictly prohibited and will result in immediate account suspension and forfeiture of all balances:

  • Using automated betting software, bots, or scripts of any kind.
  • Exploiting software bugs or glitches to gain an unfair advantage.
  • Colluding with other players to manipulate game outcomes.
  • Placing bets designed to exploit bonus terms rather than play games in good faith.
  • Any form of cheating, fraud, or misrepresentation.
08

VIP Club

The 399 BDT VIP Club operates across four tiers: Bronze, Silver, Gold, and Platinum. Points are earned on all real-money bets placed across games and lottery tickets. Points do not accumulate on bets placed with bonus funds.

VIP tier benefits — including cashback rates, withdrawal speed, and exclusive promotions — are subject to change. 399 BDT will notify VIP members of any material changes to tier benefits with reasonable notice. VIP status is reviewed periodically and may be adjusted based on activity levels.

  • VIP points are non-transferable and have no cash value outside of the VIP programme.
  • Points expire after 90 days of account inactivity.
  • 399 BDT reserves the right to modify, suspend, or terminate the VIP Club programme at any time.
  • Abuse of VIP benefits — including attempting to game the points system — will result in VIP status being revoked.
VIP Club: Visit the VIP Club page for full details on tier benefits, point earning rates, and how to progress from Bronze to Platinum on 399 BDT.
09

Responsible Gaming

399 BDT is committed to responsible gaming. We provide tools that allow players to manage their gaming activity, and we encourage all players to use them. Gaming should be a form of entertainment — if it stops being that, the tools below are available to help.

  • Deposit Limits: Set daily, weekly, or monthly caps on deposits. Reductions take effect immediately; increases take 24 hours to apply.
  • Session Time Reminders: Receive a notification after a set amount of time in a gaming session.
  • Self-Exclusion: Lock your account for a period of your choosing — from 24 hours to permanent. Locks cannot be reversed during the chosen period.
  • Reality Checks: Periodic pop-ups showing your session duration and net win/loss position.

If you are concerned about your gaming habits, please visit our Responsible Gaming page for more information and access to support resources.

10

Account Suspension and Closure

399 BDT reserves the right to suspend or close any account at any time if we have reasonable grounds to believe that:

  • The player has violated any part of these Terms and Conditions.
  • The account has been used for fraudulent activity or money laundering.
  • The player has provided false information during registration or verification.
  • The player is under 18 years of age.
  • The account is a duplicate of an existing account.
  • Continued operation of the account poses a risk to the platform or other players.

In cases of suspected fraud or terms violation, 399 BDT may freeze account funds pending investigation. If the investigation confirms a violation, funds may be forfeited. If no violation is found, funds will be released promptly.

Players may also close their own account at any time by contacting the support team. Any real-money balance remaining at the time of closure will be returned to the player's verified payment method, provided all withdrawal conditions are met.

11

Disputes

If you have a dispute regarding a game outcome, a transaction, or any other aspect of your 399 BDT account, you must raise it with the support team within 30 days of the event in question. Disputes raised after this period may not be considered.

To raise a dispute, contact the 399 BDT support team via live chat or email with the following information: your account username, the date and time of the event, the game or transaction reference number, and a clear description of the issue.

399 BDT will investigate all disputes fairly and respond within 5 business days. During an investigation, the relevant funds may be held pending resolution. The decision of 399 BDT on disputes is final unless an error in the investigation process can be demonstrated.

Contact Support First: Most issues on 399 BDT are resolved quickly through the support team. Contact us before escalating — the live chat team is available 24/7 and typically responds in under 3 minutes.
12

Privacy and Data

399 BDT collects and processes personal data in accordance with our Privacy Policy. By registering on 399 BDT, you consent to the collection and use of your data as described in that policy.

We do not sell or share your personal data with third parties for marketing purposes. Data is shared only where required for payment processing, identity verification, or legal compliance. All data is stored securely using industry-standard encryption.

13

Changes to These Terms

399 BDT may update these Terms and Conditions at any time. When we make material changes, we will notify registered players via email or an in-platform notification at least 7 days before the changes take effect. Minor clarifications may be made without prior notice.

The date at the top of this page reflects when these Terms were last updated. Continued use of 399 BDT after the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree with the updated Terms, you should close your account before the changes take effect.

14

Contact Us

If you have any questions about these Terms and Conditions, or about any aspect of your 399 BDT account, please contact the support team:

  • Live Chat: Available 24/7 via the chat icon on any page of the 399 BDT platform.
  • Email: [email protected]

The support team aims to respond to all email enquiries within 24 hours. For urgent account issues, live chat is the fastest way to get help on 399 BDT.

We're Here to Help: 399 BDT support is available around the clock. If something in these Terms is unclear, just ask — we'd rather explain it than have you confused about your rights as a player.

You've Read the Rules — Now Join 399 BDT

Now that you know how 399 BDT works, registration takes under two minutes. Deposit from ৳399 using bKash, Nagad, or Rocket and start playing straight away.

Free to register Min deposit ৳399 bKash · Nagad · Rocket 24/7 support